Customer requirements

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Below is information listing hardware, software, telecommunications and other requirements for all Amplify products. These include Amplify CKLA™, Amplify ELA, Amplify Reading, Amplify Science, Amplify Math, Amplify Desmos Math, the mCLASS® applications, mCLASS Intervention, and Desmos Classroom. Customers are responsible for meeting these requirements in order to use our products.

School year 2023–2024 requirements

iPad® 6+
Description: 1024 x 788 or higher, 32GB or higher
Operating system: iOS 15+
Browser: Safari 15+

PC
Description: 1.4 GHz dual core or greater, 1024 x 768 or higher, 4GB of RAM or higher
Operating system: Windows: 10+
Browser: Chrome (latest 2 versions)

Chromebook
Description: 1.4 GHz dual core or greater, 1024 x 768 or higher, 4GB of RAM or higher
Operating system: Chrome OS
Browser: Chrome (latest 2 versions)

Mac®
Description: 1.4 GHz dual core or greater, 1024 x 768 or higher, 4GB of RAM or higher
Operating system: OS 12.6+
Browser: Safari 13+, Chrome (latest 2 versions)

The following devices are recommended for optimal performance and experience:

iPad

iPad Air® 3
iPad 6+

Chromebook™

Acer Chromebook 314
Samsung Chromebook 3
Dell™ Chromebook 3189
HP Chromebook x2

Mac

MacBook Pro®
MacBook Air®
iMac®

The following devices are not supported due to known sub-optimal performance from older hardware or complicated settings:

Microsoft

Surface Tablet®

We will provide active support of our applications on the following devices for the full school year listed below.

Device final support year

iPad 6

2024–2025

iPad Air 3

2023–2024

iPad 5

2022–2023

iPad Air 2

2021–2022

iPad 2

2018/2019

iPad 3

2018/2019

iPad 4

2018/2019

Network environment

Minimum requirements

Wireless access points:

802.11g/n/ac compatible.

User devices:

Connect to Amplify servers via ports 80 and 443.

Latency:

No more than 165 ms during peak utilization.

Connection speed:

2 mbps per device during peak usage (10 mbps recommended). Amplify Reading requires a connection speed of 10 mbps per user for optimal performance.

URLs:

For the complete list of URLs to allow, please visit https://amplify.com/allowlist/.

Requirements

mCLASS assessments are optimized for most touchscreen devices using Chrome™ or Safari® web browsers. The teacher-led, observational assessments are best conducted using touchscreen but will function using a laptop and mouse as well. Please check our device support lifecycles and purchase recommendations lists below prior to purchasing.

mCLASS Express uses speech recognition software to analyze students’ oral reading. For the most accurate results, use a wired dual-ear headset with a boom microphone that extends in front of the student’s mouth. Avoid headsets with active noise cancellation (ANC) unless that feature can be disabled. Bluetooth headsets are currently incompatible with our speech recognition technology and should not be used.

Amplify Close Reading is currently not supported on iPads.

Due to its smaller screen, the iPad Mini is not supported.

Amplify curriculum applications require the ability to project from the teacher’s device.

Desmos Classroom browser support also includes Firefox and Edge.

For Amplify ELA Mobile Solos the following devices are recommended for optimal performance and experience:

iPhone 8 and later running iOS 12+ and Safari
Galaxy 8 and later running Android 9+ and Chrome

 

© 2023 Amplify Education, Inc.

Amplify Education, Inc. 55 Washington St #800, Brooklyn, NY 11201. Core Knowledge® and related trademarks are the property of the Core Knowledge Foundation. DIBELS® is a registered trademark of the University of Oregon. The Lawrence Hall of Science is a trademark of the Regents of the University of California. IM K–12™ Math and Illustrative Mathematics® are trademarks of Illustrative Mathematics, which is not affiliated with Amplify. Amplify is not an IM Certified Partner.